Hotels near Madhbah Isma`Il, Makkah

The reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.

I stayed there in the same year it opened, 2023, and honestly, I was blown away by the hotel's luxury, location, the service of the staff, the overall tranquility, and the wonderful rooms. Even the food was excellent; I consider it the best I've had so far. Even if you don't stay there, I highly recommend trying Patras Restaurant. Since it was my first stay in the hotel in 2023 and I was so impressed, I went back and booked a room for my friend to try it, and I will definitely visit and stay there

We had a wonderful stay at the hotel. The location is excellent, with easy access to the Haram, making it very convenient for prayers and daily activities. The check-in and check-out process was smooth, the housekeeping team did a great job throughout our stay, and the breakfast spread offered a wide variety of options every day. The highlight of our stay was undoubtedly the Kaaba view from our room. It was truly a memorable and special experience that we will always cherish. Thank you to the entire team for the warm hospitality. We would gladly stay here again and highly recommend this hotel to anyone visiting Makkah.

The facilities and amenities are actually good, but the offer of the room type does not actually mathces the description and picture associated. When we pick kaaba view and we see that the picture associated is clear kaaba view, the perception is the room is clear kaaba view without obstruction. However, it's disappointing to find out that the view of the romm to the kaaba was actually obstructed by a crane. This should not happe

An absolutely wonderful place to stay with kids and families and right infront of kong Abdul aziz gate and as soon as you come out of the tower you can see Makkah

The breakfast need improvement by variety and most of the food was cold. Staff are great and hotel was really nice. Additionally the lounge acess timing need to be more flexible specially as we want to pray in Masjid Al Haram its very tight for example snack time that is between 7 PM to 9 PM, also I dont know why they call it snack time that I discovered its dinner. This is the view from the room I booked partial Kaaba view.

Price: Very cheap for a 4-star hotel. Good value for money. Location: Quite far, located in the an Naseem area, but like the vive there. Shuttle bus : very excellent and very punctual. Room: Overall okay, but the toilet is quite small. Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily. Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety. I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up. Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.

I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable. The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well. The fridge is not cooling very much but its fine.

The hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23

Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.